Acceptance

This is the official website of Seleno Health. By accessing our site you agree to our terms of access listed below. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. If you do not accept these Terms and Conditions you must immediately stop using the Website. If you breach any of the Terms and Conditions, you will be held fully responsible for any legal claim for expenses, liability and financial losses (including legal fees) incurred by Seleno Health, as caused by your breach.

General disclaimer

The content or information given on the Seleno Health’s website and social media is for information only. While we try to ensure that the content of this site is free from error, we do not warrant its accuracy, adequacy or completeness or its suitability for your intended use. The content on this site is not intended to be a substitute for commercial judgement or professional advice, and you should not act in reliance upon any of our site’s content, without first obtaining professional or medical advice relevant to your circumstances. The statements made and products promoted are not intended to diagnose, treat, cure, or prevent any disease. Before purchasing we advise you to seek independent relevant medical advice from trained and certified medical professionals. If in doubt before purchasing any of our products we advise you to seek relevant medical advice from trained and certified medical professionals

How we use your information

The content on the Seleno Health’s site is for information only. While we try to ensure that the content of this site is free from error, we do not warrant its accuracy, adequacy or completeness or its suitability for your intended use. The content on this site is not intended to be a substitute for commercial judgement or professional advice, and you should not act in reliance upon any of our site’s content, without first obtaining professional advice relevant to your circumstances.

Trade Marks

The trade marks, names, logos and service marks (collectively “trademarks”) displayed on this website is registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of Seleno Health.

Copyright Notices

The content contained in this Website, including but not limited to all design, text, sound recordings, videos, and images, are owned, except as otherwise expressly stated, by Seleno Health or one of its subsidiaries. Except as otherwise expressly stated herein, they may not be copied, transmitted, displayed, performed, distributed (for compensation or otherwise), licensed, altered, framed, stored for subsequent use, or otherwise used in whole or in part in any manner without the owner’s prior written consent.

External Links

External links may be provided for your convenience, but they are beyond the control of Seleno Health and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external website’s terms and conditions of use. Please contact us if you would like to link to this website or would like to request a link to your website.

Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify Seleno Health against any loss, liability, damage or expense of whatever nature which Seleno Health or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Online Orders

Nothing contained in this Web Site shall constitute an offer by Seleno Health or its affiliates to buy or sell products or services. No agreement to sell products or services shall be formed until an order is placed by you and then accepted by Seleno Health or one of its affiliates in the manner set forth in Seleno Health’s specific ordering instructions. The terms of such agreement shall be those of Seleno Health or such affiliate’s standard terms and conditions of sale. All product requests or orders are subject to applicable law, including without limitation any applicable export and import regulations and boycott restrictions.

Warranties

Seleno Health makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, you or your company’s personal information or material and information transmitted over our system.

Disclaimer of Liability

Seleno Health shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system. In particular, neither Seleno Health nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors, or omissions, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Alteration

Seleno Health may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

Severability

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of New Zealand, without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the courts located in New Zealand in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of New Zealand, without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the courts located in New Zealand in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

Legal Disclaimer

Statements made by Seleno Health have not been evaluated by the Australia New Zealand Therapeutic Products Agency (ANZTPA), Therapeutic Goods Administration (TGA) or New Zealand’s Medicines and Medical Devices Safety Authority (Medsafe). These organisations do not evaluate or test herbal products or supplements. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner. In the event that any individual should use the information presented on this website without a licensed medical practitioner’s approval, that individual will be diagnosing for him or herself. No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner’s services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website.

Shipping

Our goal is to ship products within forty eight hours of receipt of payment. Shipping costs vary depending on your location, the carrier, quantity and shipping method you choose. We will work with you to ship at the lowest possible rate, both domestically and internationally. For international freight outside of New Zealand a flat rate of $49.99 applies to countries (except Australia) for order up to 7kg. Above this amount email us to get a direct shipping quote.

Returns

We do not offer refunds on products for change of mind. This includes issues like not enjoying the taste or texture of a product. We can however replace broken or damaged goods for store credit or equivalent replacement if damage occurred within shipping. All products are checked for quality before shipping. Refunds are at the discretion of Seleno Health. In the case of a refund if accepted we do not cover freight costs and costs incurred outside of our operations including 3rd party distribution charges. We also may charge additional administration costs to issue refunds if applicable.

Personal Information

We respect your need for privacy and security. We do not collect personal information when you view our web site. We do, however, use standard software to collect information for the limited purpose of tracking activity. This allows us to better understand how many people visit our site and which pages are most popular. In this regard we normally collect:

The name of your internet service provider.

The web site that referred you to us (if any).

The date and time you accessed our site.

The pages of our site that you visited.

There are instances when you elect to provide us with personal information. This occurs when you send us an email or purchase products. In these cases you transmit information like your name, mailing address, email address and credit card information. You never transmit identifying information that you do not enter yourself. Providing personal information is always your choice; it cannot be collected unless you specifically elect to send it to us. This information is used internally for the purpose of fulfilling your request or for contacting you directly, and is not given or sold to any other organization.

Credit Card Information

Identity and credit card information is not collected via the website. If we have your credit card information then it is because you gave it to us. We will not share your credit card information with anyone other than our partners and merchant account providers as needed to process your credit card. This effectively prevents anyone from intercepting and reading your personal information. Note that encryption does not take place if you send us an email, but only when you use your web browser.

Subscription Payment

By purchasing a subscription for a product the purchaser is committing to a monthly purchase option at the advertised reduced price. The minimum required renewal period for this purchase is 3 months (ie the purchase date plus 2 further renewal purchases). All subscriptions after this time can be cancelled online via the account page or via direct request from the purchaser to Seleno Health Ltd. Requests to cancel subscriptions within the first two months before 3rd renewal will incur a cancellation fee equivalent to the difference in discount between the item full price x3 and subscription price x3 (I.E you will be required to pay the price difference if you had ordered at the full price).